Privacy Policy
At NEXICMOTO, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data when you visit our website or engage with us as a business partner or customer.
Contents
Section 01
Information We Collect
We collect information to provide you with better services, respond to your enquiries, and fulfill our business obligations. The types of information we may collect include:
Contact Information
- Full name and job title
- Company name and website
- Business email address
- Phone number / WhatsApp
- Country and shipping address
Business & Enquiry Data
- Product enquiries and RFQ details
- Order history and preferences
- Customization requirements
- Communication records
- Dealer / distributor status
Technical & Usage Data
- IP address and browser type
- Pages visited and time on site
- Referring website or search query
- Device type and operating system
- Geographic region (country level)
Voluntarily Provided Data
- Messages submitted via contact forms
- Content shared via email or WhatsApp
- Social media interactions
- Feedback and review submissions
- Newsletter subscription opt-ins
Note: We do not collect sensitive personal data such as financial account numbers, government ID numbers, or health information. We only collect information that is relevant and necessary for our business operations.
Section 02
How We Use Your Information
NEXICMOTO uses collected information strictly for legitimate business purposes. We do not sell your data to third parties. Below are the specific purposes for which we process your information:
Responding to Enquiries & Quotations
To respond to your product enquiries, provide pricing, specifications, and customization options for electric dirt bike parts, wheel sets, CNC components, and complete bikes.
Order Processing & Fulfillment
To process orders, coordinate logistics, prepare export documentation, arrange shipping, and provide post-shipment tracking and support.
Business Communication & Follow-Up
To maintain ongoing business relationships with distributors, dealers, and importers -- including product updates, new model announcements, and partnership development.
Marketing & Product Content
To send relevant product information, promotional materials, or industry updates to subscribers who have opted in. You may unsubscribe at any time.
Website Improvement & Analytics
To understand how visitors interact with our website, identify popular content, and improve user experience through aggregated and anonymized usage data.
Section 04
Customer Data Protection
We take the security and confidentiality of your business data seriously. NEXICMOTO implements appropriate technical and organizational measures to protect your information against unauthorized access, loss, or disclosure.
Encrypted Transmission
All data transmitted via our website is protected by SSL/TLS encryption (HTTPS).
No Data Selling
We never sell, rent, or trade your personal or business information to third-party advertisers.
Access Control
Access to customer data is restricted to authorized team members on a need-to-know basis.
Data Retention: We retain your business contact and order information for as long as necessary to fulfill our contractual obligations, typically 3-5 years in line with standard business record-keeping requirements.
Dealer Confidentiality: All pricing, product roadmap, and business terms shared with B2B partners are treated as confidential and will not be disclosed to competing parties.
Breach Notification: In the unlikely event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable laws.
Section 05
Third-Party Tools & Forms
Our website and business operations use several trusted third-party services. Each service operates under its own privacy policy. We encourage you to review their policies if you have concerns.
Google Analytics
Used to analyze website traffic and user behaviour. Data is anonymized and aggregated. Google may process data on servers outside your country.
Google Search Console & Ads
Used for SEO monitoring and paid advertising. Conversion tracking may use cookies placed on your browser when you click our ads.
WhatsApp Business
Used for B2B communication and customer enquiries. Messages are end-to-end encrypted. WhatsApp's privacy policy governs their platform data handling.
Used for B2B outreach, lead generation, and brand visibility. If you interact with our LinkedIn page, LinkedIn's privacy policy applies.
Contact Forms (WordPress)
Our website contact and enquiry forms collect the information you voluntarily submit. Submissions are stored securely and used only to respond to your request.
Important: NEXICMOTO does not control how third-party platforms handle your data. We recommend reviewing the privacy policies of Google, Meta, LinkedIn, and WhatsApp directly if you have specific concerns about their data practices.
Section 06
Your Rights & Data Updates
Depending on your location, you may have certain rights regarding your personal data. NEXICMOTO respects and supports these rights, particularly for visitors from the EU/EEA (GDPR), UK (UK GDPR), Australia (Privacy Act), and other jurisdictions with applicable data protection laws.
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete information.
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements.
Right to Object
Object to the processing of your data for marketing or profiling purposes.
Right to Portability
Receive your data in a structured, machine-readable format where applicable.
Right to Restrict Processing
Request that we limit how we use your data in certain circumstances.
Unsubscribe & Opt-Out
If you have subscribed to our newsletter or marketing communications, you may unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly. We will process your request within 10 business days.
Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically.
Section 07
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us directly. We are committed to addressing your privacy enquiries promptly and transparently.
For data access requests, deletion requests, or complaints, please include your full name, company name (if applicable), and a clear description of your request. We will respond within 10 business days.
Privacy Enquiries
privacy@nexicmoto.comCompany
NEXICMOTO
Chongqing, China
WhatsApp Business
Available for urgent privacy-related matters. Contact us via our main business WhatsApp.
Submit a Privacy Request
© 2025 NEXICMOTO. All rights reserved. Chongqing, China.
This policy was last reviewed and updated on .
Who we are
Suggested text: Our website address is: http://nexicmoto.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.